What is Parcel Protection?Updated 2 months ago

Bad things can sometimes happen to good parcels. Regrettably, many delivery services tend to absolve themselves of responsibility in such instances or complicate the process of retrieval or replacement. We understand the frustration and disappointment that can result, which is why we offer Parcel Protection. Our aim is to offer you added reassurance and a swift resolution should the unexpected occur.

Parcel Protection is offered by Bon Maxie to give your parcel protection for your peace of mind:

- Loss, theft or damage in transit

- Resolution of shipping issues with just an email to us. 

- Item replacement or credit, pending availability 

Bon Maxie's Parcel Protection program collects up to 4.5% of your order, excluding shipping and taxes. Our Parcel Protection Policy is not applicable on gift cards,  digital products and selected items.

Customers must opt in to our Parcel Protection Policy in the cart before checkout for the Parcel Protection Policy to apply. Our Parcel Protection policy is not transferable or redeemable for cash, and is not refundable. 

By participating in our Parcel Protection policy, you agree that Bon Maxie reserves the right to modify or replace any part of these terms and conditions and terminate this policy at any time without notice.