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What is not covered by our Parcel Protection?Updated 2 months ago

What happens if I have accidentally entered the incorrect delivery address on my order?

If an incorrect address is entered into your order and the parcel is subsequently delivered to that address, we cannot be held responsible for either the recovery or replacement of your order. This includes payment of any damages as a result of non-receipt of your order.


Can I get a refund on my Parcel Protection?

Once your order has been dispatched, Parcel Protection is not able to be refunded. 


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