Do you despatch same day?Updated 2 months ago

Regular periods: Orders placed before 10am Qld time AEST (excludes weekends + public holidays) will be despatched the same day. Once orders are placed, they are not able to be edited, added to or cancelled - please triple check your delivery address at checkout. Signature is required on delivery due to higher value items, please opt for delivery to a workplace or a Free Parcel Locker if you won't be home to receive and want to avoid picking up from a Post Office. 

Despatch during peak promotional periods.

Due to the predicted volume of orders of periods such as Black Friday, we have additional warehouse staff at our despatch company working overtime to despatch your orders. We understand waiting for online orders isn't fun! However, our despatch team are working as efficiently as possible and plan ahead of time for these influxes. Despatch times can extend up to approximately 5-7 business days for these times. This is an approximate only and does not include your order transit time, which is dependant upon Australia Post. Selecting express delivery at checkout provides you with an expedited delivery service with Australia Post which speeds up transit time only. We appreciate kindness and patience through this busy period. Please email us if you'd like estimated despatch times before your order as we can calculate it depending on when you place it.